Your Keyboard input method will change to the most common used under the 'Time and currency' selected, you can change this now if need be. This may have changed correctly when 'Time and Currency' option was selected, if not change as needed. Windows 7 will now start the install procedure.įirst you need to select your language, then Time and currency. Your Computer will post (These screens will vary from manufacturer images to the text shown below).Īfter Windows passes the initial Post screens, Windows 7 will begin to load as the hard drive is Blank, this may take sometime. Click hereĪ common piece of hardware to cause install errors is 'Memory', your install CD has 'Memory diagnostics', run this from the '7' disk to rule it out or replace as needed. The certification exam is the final requirement for the Enterprise Desktop Support Technician (EDST) professional credential.Problems installing Windows, or after installing then try upgrading your BIOS to the latest version (BIOS upgrade can be obtained from the PC manufacturer or motherboard manufacturer.)Īlso download the latest SATA/RAID Drivers, as older ones may not work.Ĭheck your system is within the minimal hardware requirements as laid down by Microsoft. The course is based on the official exam contents of the 70-685 exam and prepares the candidates for the same. The course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista and want to work as Windows 7 Enterprise Desktop Support Technicians (EDSTs).

The ultimate goal of this training is to enable the candidates to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 environment. The course enhances the students’ knowledge of Windows XP and Windows Vista so that they are able to work on Windows 7 as Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments.

The 70-685: Enterprise Desktop Support Technician training course is ideal for the IT support staff responsible for day-to-day troubleshooting of the end-user devices running on Microsoft Windows.

Windows 7 enterprise